[hidden]{display:none!important}
.carial-chat{--chat-red:#e10613;position:fixed;right:24px;bottom:23px;z-index:1000;font-family:Arial,Helvetica,sans-serif;color:#f8f8f9}
.carial-chat-launch{height:54px;min-width:162px;padding:0 19px;display:flex;align-items:center;justify-content:center;gap:9px;border:1px solid #ff4650;background:linear-gradient(135deg,#eb101c,#9c0811);color:#fff;font-size:12px;font-weight:700;letter-spacing:.02em;box-shadow:0 12px 35px #e1061342;cursor:pointer;transition:.2s}
.carial-chat-launch:hover{transform:translateY(-2px);box-shadow:0 15px 38px #e1061355}.chat-launch-icon{font-size:17px;color:#ffd6d8}.chat-launch-badge{height:20px;min-width:20px;padding:0 5px;display:inline-grid;place-items:center;border-radius:20px;background:#fff;color:#cf111b;font-size:10px}
.carial-chat-panel{position:absolute;right:0;bottom:68px;width:min(370px,calc(100vw - 28px));height:min(560px,calc(100vh - 115px));min-height:410px;display:flex;flex-direction:column;overflow:hidden;border:1px solid #ffffff16;background:#101216;box-shadow:0 25px 85px #000b,0 0 40px #e1061312}
.carial-chat-head{height:67px;min-height:67px;padding:0 15px;display:flex;align-items:center;gap:11px;background:linear-gradient(110deg,#191b20,#111216);border-bottom:1px solid #ffffff0c}.chat-head-mark{width:34px;height:34px;display:grid;place-items:center;background:#e10613;color:white;font:700 17px Georgia;border-radius:50%;box-shadow:0 0 18px #e1061344}.carial-chat-head>div{display:flex;flex:1;flex-direction:column;gap:5px}.carial-chat-head>div>b{font-size:12px}.carial-chat-head small{color:#9a9ea8;font-size:9px}.carial-chat-head small i{display:inline-block;width:6px;height:6px;margin-right:5px;background:#6cdda0;border-radius:50%;box-shadow:0 0 8px #6cdda0}.chat-close{width:28px;height:28px;border:0;background:transparent;color:#a9adb5;font-size:23px;cursor:pointer}.chat-system-note{padding:11px 14px;color:#a4a8b0;background:#15171c;border-bottom:1px solid #ffffff08;font-size:10px;line-height:1.55}
.chat-start{padding:15px;display:grid;gap:12px;overflow:auto}.chat-start>label,.chat-guest-fields label{display:grid;gap:6px;color:#aeb2bc;font-size:10px;font-weight:700}.chat-start select,.chat-start input{width:100%;height:39px;padding:0 10px;border:1px solid #ffffff16;background:#1a1c22;color:#f0f1f3;outline:none;font-size:11px}.chat-start select:focus,.chat-start input:focus{border-color:#e10613;box-shadow:0 0 0 2px #e106131a}.chat-guest-fields{display:grid;grid-template-columns:1fr 1fr;gap:10px}.chat-start-button{height:42px;border:0;background:#e10613;color:#fff;font-size:11px;font-weight:700;cursor:pointer}.chat-start-button span{margin-left:8px;font-size:15px}.chat-feedback{min-height:0;color:#f18a90;font-size:10px}.chat-room{flex:1;min-height:0;display:flex;flex-direction:column}.chat-room-context{padding:9px 14px;border-bottom:1px solid #ffffff08;color:#90959f;font-size:9px}.chat-messages{flex:1;min-height:0;padding:13px;display:flex;flex-direction:column;gap:10px;overflow:auto;scroll-behavior:smooth}.chat-message{max-width:87%;padding:9px 11px;background:#1a1c22;border:1px solid #ffffff0b;color:#eef0f2;font-size:11px;line-height:1.55;white-space:pre-wrap;overflow-wrap:anywhere}.chat-message.visitor{align-self:flex-end;background:#501117;border-color:#e106132c}.chat-message.admin{align-self:flex-start}.chat-message-meta{display:flex;align-items:center;gap:8px;margin-top:5px;color:#858b96;font-size:8px}.chat-message-meta .edited{color:#e89094}.chat-emoji-row{padding:6px 10px 2px;display:flex;gap:4px;border-top:1px solid #ffffff08}.chat-emoji-row button{width:29px;height:27px;border:0;background:transparent;font-size:15px;cursor:pointer;filter:saturate(.75)}.chat-emoji-row button:hover{background:#ffffff0b}.chat-compose{padding:7px 10px 10px;display:flex;align-items:flex-end;gap:7px}.chat-compose textarea{flex:1;min-height:40px;max-height:95px;resize:vertical;padding:10px;border:1px solid #ffffff13;background:#191b21;color:#fff;outline:none;font-size:11px}.chat-compose textarea:focus{border-color:#e1061366}.chat-compose button{height:39px;width:41px;border:0;background:#e10613;color:white;font-size:18px;cursor:pointer}.chat-toast{position:absolute;right:0;bottom:68px;transform:translateY(-8px);padding:12px 16px;border:1px solid #e1061344;background:#17191f;color:#fff;font-size:11px;box-shadow:0 12px 32px #0008;animation:chat-toast-in .22s ease-out}@keyframes chat-toast-in{from{opacity:0;transform:translateY(0)}to{opacity:1;transform:translateY(-8px)}}
.chat-admin-panel .panel-head{align-items:center}.chat-admin-stats{display:flex;gap:16px;color:#9da2ac;font-size:9px}.chat-admin-stats>span{display:flex;align-items:center;gap:6px}.chat-admin-stats b{color:#fff}.chat-admin-layout{min-height:390px;display:grid;grid-template-columns:minmax(230px,310px) minmax(0,1fr)}.chat-admin-list{max-height:550px;overflow:auto;border-right:1px solid #ffffff0b}.chat-admin-item{width:100%;padding:13px 15px;display:grid;gap:6px;text-align:left;border:0;border-bottom:1px solid #ffffff0a;background:transparent;color:#fff;cursor:pointer}.chat-admin-item:hover,.chat-admin-item.selected{background:#1a1c22}.chat-admin-item.selected{box-shadow:inset 2px 0 #e10613}.chat-admin-item-top{display:flex;justify-content:space-between;gap:8px}.chat-admin-item-top b{font-size:10px}.chat-admin-item small,.chat-admin-item p{margin:0;color:#898e98;font-size:9px}.chat-admin-item p{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.chat-admin-item-status{display:inline-flex;align-items:center;gap:4px;color:#7c828d;font-size:8px}.chat-admin-item-status.online{color:#7fdfa7}.chat-admin-item-status.online:before{content:"";width:6px;height:6px;border-radius:50%;background:#6cdda0}.chat-admin-unread{min-width:17px;height:17px;padding:0 4px;display:grid;place-items:center;background:#e10613;color:#fff;font-size:8px}.chat-admin-detail{min-width:0;display:flex;flex-direction:column}.chat-admin-empty{padding:35px 20px;text-align:center;color:#7e838d;font-size:10px}.chat-admin-conversation-head{padding:13px 15px;display:flex;align-items:center;justify-content:space-between;gap:15px;border-bottom:1px solid #ffffff0b}.chat-admin-conversation-head>div:first-child{display:grid;gap:5px}.chat-admin-conversation-head b{font-size:11px}.chat-admin-conversation-head small{color:#8d929c;font-size:9px}.chat-admin-tools{display:flex;align-items:center;flex-wrap:wrap;justify-content:flex-end;gap:6px}.chat-presence-pill{color:#9298a2;font-size:8px}.chat-presence-pill.online{color:#7fdfa7}.chat-admin-tools .small-action{min-height:27px;font-size:8px}.chat-admin-messages{min-height:230px;max-height:430px;flex:1;padding:14px;display:flex;flex-direction:column;gap:9px;overflow:auto}.chat-admin-messages .chat-message{max-width:82%}.chat-admin-compose{padding:11px 13px;display:flex;align-items:flex-end;gap:9px;border-top:1px solid #ffffff0c}.chat-admin-compose textarea{flex:1;min-height:40px;padding:10px;border:1px solid #ffffff16;background:#191b21;color:#fff;resize:vertical;outline:none;font-size:10px}.chat-admin-compose .button{min-height:40px;padding:0 14px;font-size:9px;gap:10px}.chat-admin-feedback{padding:0 14px 8px;color:#f18a90;font-size:9px}.stat-grid-five{grid-template-columns:repeat(5,minmax(0,1fr))}.stat-card .stat-online{color:#71d69b;text-shadow:0 0 12px #71d69b66}
@media(max-width:1080px){.stat-grid-five{grid-template-columns:repeat(3,minmax(0,1fr))}.chat-admin-layout{grid-template-columns:245px minmax(0,1fr)}}
@media(max-width:680px){.carial-chat{right:13px;bottom:14px}.carial-chat-launch{height:49px;min-width:145px}.carial-chat-panel{bottom:60px;width:min(370px,calc(100vw - 26px));height:min(550px,calc(100vh - 95px))}.chat-admin-stats{gap:7px;flex-direction:column;align-items:flex-end}.chat-admin-layout{grid-template-columns:1fr}.chat-admin-list{max-height:210px;border-right:0;border-bottom:1px solid #ffffff0b}.chat-admin-detail{min-height:420px}.chat-admin-conversation-head{align-items:flex-start;flex-direction:column}.chat-admin-tools{justify-content:flex-start}.stat-grid-five{grid-template-columns:repeat(2,minmax(0,1fr))}}
.chat-edit-message{margin-left:3px;padding:0;border:0;background:transparent;color:#d58287;font-size:8px;cursor:pointer}.chat-edit-message:hover{color:#ff8d94}.chat-admin-toast{position:fixed;right:22px;bottom:22px;z-index:1002;width:max-content;max-width:calc(100vw - 44px);padding:11px 15px;border:1px solid #e1061350;background:#19151a;color:#fff;font-size:10px;box-shadow:0 9px 30px #0008}
/* Refreshed chat bubbles, site logo, emoji picker and audio messages */
.chat-head-mark{width:104px;height:30px;flex:0 0 104px;padding:0;border-radius:0;background:transparent;border:0;box-shadow:none}.chat-head-mark img{display:block;width:100%;height:100%;object-fit:contain}
.chat-message{padding:10px 13px;border-radius:18px;font-size:13px;font-weight:650;line-height:1.5;box-shadow:0 7px 22px #0004;animation:chat-bubble-in .18s ease-out}.chat-message.visitor{border-radius:18px 18px 5px 18px;background:linear-gradient(135deg,#8d1823,#541723);border-color:#ed45514f;box-shadow:0 6px 22px #e106131c}.chat-message.admin{border-radius:18px 18px 18px 5px;background:linear-gradient(135deg,#282b36,#1b1d25);border-color:#9d83ff22}.chat-message-body{font-weight:650}.chat-message-meta{font-weight:500;font-size:9px}.chat-voice-player{display:block;width:min(250px,65vw);height:38px;filter:invert(.9) hue-rotate(210deg) saturate(1.4)}
@keyframes chat-bubble-in{from{opacity:.4;transform:translateY(4px) scale(.985)}to{opacity:1;transform:translateY(0) scale(1)}}
.chat-tools{position:relative;display:flex;align-items:center;gap:7px;padding:6px 11px 0}.chat-tool{width:34px;height:32px;display:grid;place-items:center;border:1px solid #ffffff12;border-radius:10px;background:#1c1e26;color:#fff;font-size:17px;cursor:pointer;transition:transform .16s,background .16s}.chat-tool:hover{transform:translateY(-1px);background:#33202a}.voice-record{background:linear-gradient(145deg,#a41524,#e10613);border-color:#fa384a66;box-shadow:0 4px 13px #e1061333}.voice-record.recording{animation:voice-pulse 1s infinite alternate;background:#ed2638}.voice-state{color:#d5aeb2;font-size:9px}.chat-emoji-picker{position:absolute;left:10px;bottom:42px;z-index:3;width:min(280px,calc(100vw - 55px));max-height:190px;padding:8px;display:grid;grid-template-columns:repeat(8,minmax(0,1fr));gap:3px;overflow-x:hidden;overflow-y:auto;border:1px solid #ffffff20;border-radius:13px;background:#17191f;box-shadow:0 12px 36px #000b}.chat-emoji-picker[hidden]{display:none}.chat-emoji-picker button{min-width:0;padding:0;height:29px;border:0;border-radius:7px;background:transparent;font-size:19px;cursor:pointer}.chat-emoji-picker button:hover{background:#ffffff15}.chat-compose{padding-top:6px}.chat-compose textarea{font-size:14px;font-weight:600;line-height:1.4;border-radius:12px}.chat-compose>button{border-radius:12px;background:linear-gradient(145deg,#ed2635,#ab0712);box-shadow:0 5px 14px #e1061333}.chat-admin-tools{padding:8px 13px 0;border-top:1px solid #ffffff0c}.chat-admin-compose{border-top:0}.chat-admin-compose textarea{font-size:13px;font-weight:600;line-height:1.4;border-radius:12px}.chat-admin-compose .button{border-radius:10px}.chat-admin-messages .chat-message{font-size:13px}
@keyframes voice-pulse{from{box-shadow:0 0 0 0 #ed263855}to{box-shadow:0 0 0 7px #ed263800}}
@media(max-width:680px){.chat-message{font-size:14px}.chat-tools{gap:9px}.chat-tool{width:38px;height:36px}.chat-compose textarea{font-size:16px}.chat-voice-player{width:min(235px,62vw)}}
/* Variant 2: tall CARIAL support window with a clear message history */
.carial-chat-panel{width:min(430px,calc(100vw - 30px));height:min(720px,calc(100vh - 112px));min-height:480px;border:1px solid #ffffff20;border-radius:20px;background:linear-gradient(180deg,#111419,#0a0c10);box-shadow:0 26px 85px #000c,0 0 34px #e1061318}
.carial-chat-head{height:76px;min-height:76px;padding:0 18px;gap:13px;background:linear-gradient(110deg,#14171c,#101216);border-bottom:1px solid #ffffff12}
.carial-chat-head>div>b{font-size:15px;letter-spacing:-.01em}.carial-chat-head small{font-size:10px}.chat-close{font-size:25px}
.chat-system-note{padding:15px 18px;background:#12151a;color:#aeb3bd;font-size:12px;line-height:1.55}
.chat-start{padding:18px;gap:14px}.chat-start>label,.chat-guest-fields label{font-size:11px}.chat-start select,.chat-start input{height:43px;border-radius:9px;font-size:12px}.chat-start-button{height:46px;border-radius:9px;font-size:12px}
.chat-room-context{padding:11px 17px;color:#abb0ba;font-size:10px;background:#101318}
.chat-messages{padding:17px 16px;gap:12px}.chat-message{max-width:88%;font-size:13px;line-height:1.55}.chat-message.admin{position:relative;max-width:calc(88% - 32px);margin-left:32px}.chat-message.admin:before{content:"";position:absolute;left:-31px;bottom:1px;width:24px;height:24px;border:1px solid #ffffff36;border-radius:50%;background-color:#0b0d11;background-image:url("../brand/carial-logo.png");background-repeat:no-repeat;background-size:auto 19px;background-position:left center;box-shadow:0 0 12px #0008}
.chat-compose{position:relative;margin:8px 12px 12px;padding:7px 8px;display:flex;align-items:center;gap:6px;border:1px solid #ffffff1b;border-radius:28px;background:#13161b;box-shadow:inset 0 1px 0 #ffffff08}
.chat-compose textarea{min-width:0;min-height:42px;max-height:100px;resize:none;padding:11px 5px;border:0;background:transparent;font-size:12px;font-weight:500;line-height:1.4}.chat-compose textarea:focus{border:0;background:transparent}
.chat-compose .chat-tool{width:37px;height:37px;flex:0 0 37px;border:1px solid #ffffff14;border-radius:50%;background:#1c2026;color:#f4f5f6;font-size:18px}
.chat-compose .voice-record{background:#1c2026;border-color:#ffffff14;box-shadow:none;color:#d9dde2}.chat-compose .voice-record.recording{background:#e10613;border-color:#ff4452;box-shadow:0 0 0 5px #e1061326}
.chat-compose>button[type=submit]{width:44px;height:44px;flex:0 0 44px;border:0;border-radius:50%;background:linear-gradient(145deg,#f02d3c,#bd0713);color:#fff;font-size:18px;box-shadow:0 4px 14px #e106133d}
.chat-emoji-picker{left:5px;bottom:56px;width:min(292px,calc(100vw - 55px));max-height:210px;border-radius:16px}.chat-voice-state{display:block;min-height:0;margin:-5px 16px 8px;color:#c9aeb2;font-size:9px}.chat-voice-state:empty{display:none}.chat-room .chat-feedback{padding:0 16px 8px;font-size:10px}
@media(max-width:680px){.carial-chat-panel{right:0;bottom:60px;width:min(430px,calc(100vw - 26px));height:min(720px,calc(100vh - 104px));min-height:min(460px,calc(100vh - 104px));border-radius:18px}.chat-messages{padding:14px 12px}.chat-compose{margin:7px 9px 10px}.chat-system-note{font-size:11px}}
/* Compact CARIAL contact card shown before opening the full chat */
.carial-chat-preview{position:absolute;right:0;bottom:68px;width:300px;padding:14px;border:1px solid #e63a494f;border-radius:17px;background:linear-gradient(145deg,#191b20f5,#101115f7);box-shadow:0 18px 50px #000b,0 0 23px #e1061324;backdrop-filter:blur(16px);animation:chat-preview-in .22s cubic-bezier(.2,.8,.2,1)}
.chat-preview-close{position:absolute;top:8px;right:9px;width:26px;height:26px;border:0;border-radius:50%;background:transparent;color:#9da2ad;font-size:21px;line-height:1;cursor:pointer}.chat-preview-close:hover{background:#ffffff12;color:#fff}
.chat-preview-head{display:flex;align-items:center;gap:12px;padding-right:22px}.chat-preview-logo{width:49px;height:49px;flex:0 0 49px;display:block;overflow:hidden;border:1px solid #ffffff38;border-radius:12px;background:linear-gradient(145deg,#262930,#101115);box-shadow:inset 0 0 12px #0008}.chat-preview-logo img{display:block;width:auto;height:100%;max-width:none;object-fit:contain;object-position:left center}.chat-preview-head>div{display:grid;gap:5px}.chat-preview-head b{color:#f7f7f8;font-size:18px;font-weight:750;letter-spacing:-.02em}.chat-preview-head small{color:#9ca2ad;font-size:12px}.chat-preview-head small i{display:inline-block;width:8px;height:8px;margin-right:6px;border-radius:50%;background:#16df69;box-shadow:0 0 10px #16df6999}.carial-chat-preview>p{margin:11px 0 13px;color:#a9aeb8;font-size:11px;line-height:1.55}.chat-preview-start{width:100%;height:40px;display:flex;align-items:center;justify-content:center;gap:8px;border:1px solid #f3293c;border-radius:12px;background:linear-gradient(110deg,#15171c,#211317);color:#fff;font-size:12px;font-weight:700;cursor:pointer;box-shadow:inset 0 0 14px #e1061310,0 4px 16px #e106131b;transition:background .18s,transform .18s,box-shadow .18s}.chat-preview-start>span{font-size:14px}.chat-preview-start>b{margin-left:auto;margin-right:11px;color:#ff5360;font-size:17px}.chat-preview-start:hover{transform:translateY(-1px);background:linear-gradient(110deg,#29151b,#36151c);box-shadow:0 7px 20px #e1061328}
@keyframes chat-preview-in{from{opacity:0;transform:translateY(9px) scale(.98)}to{opacity:1;transform:translateY(0) scale(1)}}
@media(max-width:680px){.carial-chat-preview{right:0;bottom:62px;width:min(300px,calc(100vw - 26px));padding:14px}.chat-preview-head b{font-size:17px}}
/* The welcome card replaces the old "Чат с нас" button in the page corner */
.carial-chat-preview{bottom:0}.chat-reopen{position:absolute;right:0;bottom:0;width:56px;height:56px;display:grid;place-items:center;overflow:hidden;border:1px solid #e63a49;border-radius:16px;background:#15171c;box-shadow:0 10px 30px #0009,0 0 18px #e1061328;cursor:pointer}.chat-reopen img{width:auto;height:43px;max-width:none;object-fit:contain;object-position:left center}.chat-reopen:hover{transform:translateY(-2px)}.chat-preview-head b .chat-launch-badge{height:17px;min-width:17px;margin-left:3px;padding:0 4px;border-radius:20px;font-size:9px;vertical-align:2px}
.chat-message-action{margin-left:2px;padding:2px 4px;border:0;border-radius:5px;background:transparent;color:#d58287;font-size:8px;line-height:1.2;cursor:pointer}.chat-message-action:hover{background:#ffffff10;color:#ff9ba1}.chat-message-action:focus-visible{outline:1px solid #ef5360;outline-offset:1px}
.chat-inline-edit{display:block;box-sizing:border-box;width:min(310px,68vw);min-height:72px;max-height:150px;padding:10px 12px;border:1px solid #e1061355;border-radius:12px;background:#111419;color:#f5f6f8;font:600 13px/1.5 Arial,Helvetica,sans-serif;resize:vertical;outline:0;box-shadow:inset 0 1px 8px #0006}.chat-inline-edit:focus{border-color:#ff5360;box-shadow:0 0 0 3px #e1061323, inset 0 1px 8px #0006}.chat-message-action.primary{padding:4px 8px;border:1px solid #e1061370;border-radius:7px;background:linear-gradient(135deg,#e31b29,#a90813);color:#fff;font-weight:700}.chat-message-action.danger{padding:4px 8px;border:1px solid #ed465255;border-radius:7px;background:#4a151b;color:#ffabb0;font-weight:700}
.chat-emoji-picker,.chat-messages,.chat-admin-messages{scrollbar-width:thin;scrollbar-color:#713039 #111419}.chat-emoji-picker::-webkit-scrollbar,.chat-messages::-webkit-scrollbar,.chat-admin-messages::-webkit-scrollbar{width:7px;height:7px}.chat-emoji-picker::-webkit-scrollbar:horizontal{height:0}.chat-emoji-picker::-webkit-scrollbar-track,.chat-messages::-webkit-scrollbar-track,.chat-admin-messages::-webkit-scrollbar-track{border-radius:8px;background:#101216}.chat-emoji-picker::-webkit-scrollbar-thumb,.chat-messages::-webkit-scrollbar-thumb,.chat-admin-messages::-webkit-scrollbar-thumb{border:2px solid #101216;border-radius:8px;background:#713039}.chat-emoji-picker::-webkit-scrollbar-thumb:hover,.chat-messages::-webkit-scrollbar-thumb:hover,.chat-admin-messages::-webkit-scrollbar-thumb:hover{background:#c42b38}
.voice-cancel{width:calc(100% - 28px);min-height:38px;margin:0 14px 9px;padding:0 13px;display:flex;align-items:center;justify-content:center;gap:8px;border:1px solid #9e30384d;border-radius:12px;background:linear-gradient(100deg,#26171b,#21161a 50%,#26171b);color:#f0c4c7;font-size:12px;font-weight:700;letter-spacing:.01em;cursor:pointer;transition:background .2s,border-color .2s,color .2s,box-shadow .2s,transform .2s}.voice-cancel::before{content:'×';width:19px;height:19px;display:grid;place-items:center;border:1px solid #e106135c;border-radius:50%;color:#ff8189;font-size:17px;font-weight:500;line-height:1}.voice-cancel:hover{transform:translateY(-1px);border-color:#e10613a8;background:linear-gradient(100deg,#35171d,#2b151a 50%,#35171d);color:#fff;box-shadow:0 4px 14px #e106131c}.voice-cancel:disabled{opacity:.55;cursor:wait;transform:none}.voice-cancel[hidden]{display:none!important}
.chat-read-receipt{font-size:10px;font-weight:800;letter-spacing:-2px;color:#9399a3;white-space:nowrap;transition:color .2s,text-shadow .2s}.chat-read-receipt.read{color:#5cdd8c;text-shadow:0 0 8px #46d77c66}.chat-read-receipt.pending{color:#8c929d}
.chat-direct-contact{display:grid;gap:9px;margin-top:-3px;padding-top:12px;border-top:1px solid #ffffff0c}.chat-direct-contact-label{display:flex;align-items:center;gap:9px;color:#858b96;font-size:9px;font-weight:700;letter-spacing:.11em;text-transform:uppercase}.chat-direct-contact-label:before,.chat-direct-contact-label:after{content:"";height:1px;flex:1;background:linear-gradient(90deg,transparent,#ffffff13)}.chat-direct-contact-label:after{transform:scaleX(-1)}.chat-direct-contact-links{display:grid;grid-template-columns:1fr 1fr;gap:9px}.chat-direct-link{min-width:0;height:40px;padding:0 12px;display:flex;align-items:center;justify-content:center;gap:8px;border:1px solid #ffffff12;border-radius:10px;background:linear-gradient(145deg,#191c22,#13161b);color:#e9ebef;text-decoration:none;font-size:11px;font-weight:700;transition:transform .18s,border-color .18s,background .18s,box-shadow .18s}.chat-direct-link svg{width:17px;height:17px;flex:0 0 17px;fill:currentColor}.chat-direct-link-viber svg{color:#9885ef}.chat-direct-link-whatsapp svg{color:#46d58a}.chat-direct-link-viber:hover{transform:translateY(-1px);border-color:#8e7be966;background:#201d2b;box-shadow:0 5px 15px #6950d21a}.chat-direct-link-whatsapp:hover{transform:translateY(-1px);border-color:#36be7966;background:#17241d;box-shadow:0 5px 15px #32b7741a}.chat-direct-link:focus-visible{outline:2px solid #f04450;outline-offset:2px}
.chat-reopen{width:144px;height:44px;padding:4px 12px;display:flex;align-items:center;justify-content:flex-start;gap:8px;overflow:visible;border:1px solid #e42b3b;border-radius:24px;background:linear-gradient(110deg,#101216f5,#17151af5);box-shadow:0 5px 19px #0009,0 0 13px #e1061329;transition:transform .2s ease,border-color .2s ease,box-shadow .2s ease}.chat-reopen:hover{transform:translateY(-2px);border-color:#ff4250;box-shadow:0 8px 24px #000a,0 0 18px #e1061340}.chat-reopen:focus-visible{outline:2px solid #ff5360;outline-offset:3px}.chat-reopen-brand{position:relative;width:32px;height:32px;flex:0 0 32px;display:block;overflow:hidden;border-radius:9px;background:#111318}.chat-reopen-brand img{position:absolute;left:0;top:50%;width:230px;height:48px;max-width:none;object-fit:contain;object-position:left center;transform:translateY(-50%)}.chat-reopen-brand i{position:absolute;right:0;bottom:1px;width:8px;height:8px;border:1.5px solid #111318;border-radius:50%;background:#16df69;box-shadow:0 0 8px #16df69a8}.chat-reopen-label{flex:1;color:#f2f3f5;font-size:12px;font-weight:700;letter-spacing:.01em;white-space:nowrap}.chat-reopen>b{color:#f13b4b;font-size:17px;font-weight:600;transition:transform .2s ease}.chat-reopen:hover>b{transform:translateX(3px)}.chat-reopen .chat-launch-badge{position:absolute;top:-7px;right:-5px;height:18px;min-width:18px;padding:0 5px;display:grid;place-items:center;border:1px solid #111318;border-radius:20px;background:#e10613;color:#fff;font-size:9px}
/* Selected design: Variant 3 — messaging-first CARIAL chat */
.carial-chat-panel{width:min(430px,calc(100vw - 30px));height:min(610px,calc(100vh - 112px));min-height:min(560px,calc(100vh - 112px));border:1px solid #ffffff20;border-radius:21px;background:linear-gradient(180deg,#111419,#0b0d11);box-shadow:0 26px 85px #000c,0 0 30px #e1061314}
.carial-chat-head{height:67px;min-height:67px;padding:0 17px;gap:13px;background:linear-gradient(110deg,#15181d,#101216);border-bottom:1px solid #ffffff0c}.chat-head-mark{width:105px;height:31px;flex:0 0 105px}.carial-chat-head>div{gap:0}.carial-chat-head>div>b{font-size:14px}.carial-chat-head small{display:none}.chat-close{width:29px;height:29px;border:1px solid #ffffff10;border-radius:50%;background:#ffffff06;color:#c4c8cf;font-size:23px}.chat-close:hover{background:#ffffff13;color:#fff}
.chat-system-note{min-height:86px;padding:12px 17px;display:flex;align-items:center;gap:11px;border:0;background:transparent;color:#e7e9ed;font-size:12px;line-height:1.45}.chat-welcome-avatar{position:relative;width:42px;height:42px;flex:0 0 42px;display:grid;place-items:center;overflow:hidden;border:1px solid #ffffff32;border-radius:50%;background:#08090b;box-shadow:0 0 14px #0008;animation:chat-welcome-glow 3s ease-in-out infinite}.chat-welcome-avatar img{display:block;width:100%;height:100%;object-fit:cover;border-radius:50%}.chat-welcome-bubble{position:relative;max-width:calc(100% - 52px);padding:10px 13px;border:1px solid #ffffff08;border-radius:14px 14px 14px 4px;background:linear-gradient(145deg,#20232a,#191c22);color:#d6d9df;box-shadow:0 5px 15px #0004}
.chat-start{padding:4px 17px 16px;gap:12px;overflow-y:auto;scrollbar-width:thin;scrollbar-color:#353941 transparent}.chat-start>label,.chat-guest-fields label{gap:6px;color:#a9afb9;font-size:10px;font-weight:650;letter-spacing:.01em}.chat-select-wrap{position:relative;height:42px;display:flex;align-items:center;border:1px solid #ffffff1b;border-radius:12px;background:linear-gradient(145deg,#191c22,#14171c);transition:border-color .18s,box-shadow .18s,background .18s}.chat-select-wrap:focus-within{border-color:#e1061370;box-shadow:0 0 0 3px #e1061312;background:#1b1c21}.chat-select-wrap>svg{position:absolute;left:12px;width:17px;height:17px;fill:none;stroke:#b8bec7;stroke-width:1.7;stroke-linecap:round;stroke-linejoin:round;pointer-events:none}.chat-start .chat-select-wrap select{width:100%;height:100%;padding:0 30px 0 39px;border:0;border-radius:inherit;outline:0;background:transparent;color:#f1f2f4;font-size:11px;font-weight:650;appearance:none;cursor:pointer}.chat-select-wrap:after{content:"";position:absolute;right:14px;width:7px;height:7px;border-right:1.5px solid #c5c9d0;border-bottom:1.5px solid #c5c9d0;transform:rotate(45deg) translateY(-2px);pointer-events:none}.chat-start .chat-select-wrap select:focus{border:0;box-shadow:none}.chat-start .chat-select-wrap option{background:#171a20;color:#f1f2f4}
.chat-guest-fields{gap:10px}.chat-guest-fields label{min-width:0}.chat-input-wrap{position:relative;height:42px;display:flex;align-items:center;border:1px solid #ffffff1b;border-radius:11px;background:linear-gradient(145deg,#191c22,#14171c);transition:border-color .18s,box-shadow .18s}.chat-input-wrap:focus-within{border-color:#e1061370;box-shadow:0 0 0 3px #e1061312}.chat-input-wrap svg{position:absolute;left:10px;width:15px;height:15px;fill:none;stroke:#9fa6b0;stroke-width:1.7;stroke-linecap:round;stroke-linejoin:round;pointer-events:none}.chat-start .chat-input-wrap input{height:100%;padding:0 8px 0 31px;border:0;border-radius:inherit;background:transparent;color:#f4f5f7;font-size:11px;outline:0}.chat-start .chat-input-wrap input:focus{border:0;box-shadow:none}.chat-start .chat-input-wrap input::placeholder{color:#777e89}
.chat-start-button{height:48px;display:flex;align-items:center;justify-content:center;gap:9px;border:1px solid #ff2938;border-radius:13px;background:linear-gradient(110deg,#ed0716,#d40010 55%,#b70713);color:#fff;font-size:12px;font-weight:750;box-shadow:0 6px 17px #e106132b,inset 0 1px 0 #ffffff18;transition:transform .18s,box-shadow .18s,filter .18s}.chat-start-button:hover{transform:translateY(-1px);filter:brightness(1.06);box-shadow:0 9px 21px #e1061340}.chat-start-button svg{width:17px;height:17px;fill:none;stroke:#fff;stroke-width:1.8;stroke-linecap:round;stroke-linejoin:round}.chat-start-button .chat-start-button-text{margin:0;font-size:12px}.chat-start-button b{color:#fff;font-size:17px;font-weight:500;transition:transform .18s}.chat-start-button:hover b{transform:translateX(3px)}
.chat-direct-contact{gap:10px;margin-top:0;padding-top:0;border:0}.chat-direct-contact-label{gap:10px;justify-content:center;color:#9399a4;font-size:9px;font-weight:600;letter-spacing:.02em;text-transform:none}.chat-direct-contact-label:before,.chat-direct-contact-label:after{background:#ffffff13}.chat-direct-contact-links{gap:10px}.chat-direct-link{height:44px;gap:8px;border:1px solid #8d62db;border-radius:12px;background:linear-gradient(145deg,#20172e,#17131f);color:#f1eaff;font-size:11px;box-shadow:inset 0 0 14px #9b61e50b;transition:transform .18s,border-color .18s,background .18s,box-shadow .18s}.chat-direct-link svg{width:20px;height:20px;flex-basis:20px}.chat-direct-link-viber svg{color:#b191ff}.chat-direct-link-whatsapp{border-color:#28bd70;background:linear-gradient(145deg,#14241b,#121a16);color:#eafff2}.chat-direct-link-whatsapp svg{color:#45dd87}.chat-direct-link-viber:hover{border-color:#b089ff;background:#291c3d;box-shadow:0 5px 17px #8055d42a}.chat-direct-link-whatsapp:hover{border-color:#43e18b;background:#183020;box-shadow:0 5px 17px #28bb6525}
@media(max-width:680px){.carial-chat-panel{right:0;bottom:60px;width:min(430px,calc(100vw - 26px));height:min(650px,calc(100vh - 104px));min-height:min(540px,calc(100vh - 104px));border-radius:19px}.chat-system-note{min-height:80px;padding:10px 14px}.chat-start{padding:3px 14px 14px;gap:11px}.chat-direct-link{height:44px}.chat-guest-fields{gap:8px}}
/* Fine tune Variant 3 proportions to match the selected reference image */
.carial-chat-panel{width:min(380px,calc(100vw - 30px))}.chat-head-mark{width:125px;flex-basis:125px}.chat-system-note{min-height:94px;padding:12px 17px}.chat-welcome-avatar{width:56px;height:56px;flex-basis:56px}.chat-welcome-avatar svg{width:34px;height:34px}.chat-welcome-bubble{min-height:52px;display:flex;align-items:center;padding:11px 14px}.chat-start{padding:7px 17px 20px;gap:16px}.chat-start>label,.chat-guest-fields label{font-size:11px}.chat-select-wrap,.chat-input-wrap{height:46px}.chat-start .chat-select-wrap select{font-size:12px}.chat-start .chat-input-wrap input{font-size:12px}.chat-start-button{height:52px}.chat-direct-link{height:50px;font-size:12px}
@media(max-width:680px){.carial-chat-panel{width:min(380px,calc(100vw - 26px))}.chat-system-note{min-height:86px;padding:10px 14px}.chat-welcome-avatar{width:50px;height:50px;flex-basis:50px}.chat-start{padding:5px 14px 16px;gap:13px}.chat-select-wrap,.chat-input-wrap{height:44px}.chat-start-button{height:49px}.chat-direct-link{height:46px;font-size:11px}}
.chat-room-context{display:flex;align-items:center;justify-content:space-between;gap:10px}.chat-end-button{flex:0 0 auto;min-height:29px;padding:0 9px;display:inline-flex;align-items:center;justify-content:center;gap:5px;border:1px solid #e3454e60;border-radius:9px;background:linear-gradient(145deg,#27171b,#1d1418);color:#f2b6ba;font:700 9px/1 Arial,Helvetica,sans-serif;cursor:pointer;transition:background .18s,border-color .18s,color .18s,transform .18s}.chat-end-button>span{width:13px;height:13px;display:grid;place-items:center;border:1px solid #e3454e55;border-radius:50%;font-size:12px;line-height:1}.chat-end-button:hover{transform:translateY(-1px);border-color:#f04a55;background:#35171d;color:#fff}.chat-end-button:focus-visible{outline:2px solid #ff5661;outline-offset:2px}.chat-end-button:disabled{opacity:.6;cursor:wait;transform:none}
@media(max-width:420px){.chat-room-context{padding:9px 11px}.chat-end-button{min-height:28px;padding:0 7px;font-size:8px}}
.chat-end-confirm{margin:3px 12px 6px;padding:13px 14px;display:grid;gap:11px;border:1px solid #e3454e42;border-radius:13px;background:linear-gradient(145deg,#20171b,#17151a);box-shadow:0 8px 20px #0005,inset 0 1px 0 #ffffff08;animation:chat-end-confirm-in .18s ease-out}.chat-end-confirm-copy{display:grid;gap:4px}.chat-end-confirm-copy>b{color:#f3f4f6;font-size:12px;font-weight:750}.chat-end-confirm-copy>small{color:#a6abb4;font-size:10px;line-height:1.4}.chat-end-confirm-actions{display:flex;justify-content:flex-end;gap:8px}.chat-end-confirm-actions button{min-height:32px;padding:0 12px;border-radius:9px;font:700 10px/1 Arial,Helvetica,sans-serif;cursor:pointer;transition:background .16s,border-color .16s,color .16s,transform .16s}.chat-end-cancel{border:1px solid #ffffff1d;background:#ffffff06;color:#c4c8cf}.chat-end-cancel:hover{background:#ffffff11;color:#fff}.chat-end-accept{border:1px solid #e53645;background:linear-gradient(120deg,#d70a18,#a90a14);color:#fff;box-shadow:0 4px 12px #e1061324}.chat-end-accept:hover{transform:translateY(-1px);background:linear-gradient(120deg,#f01625,#bd0a17)}.chat-end-confirm-actions button:disabled{opacity:.6;cursor:wait;transform:none}.chat-end-confirm-actions button:focus-visible{outline:2px solid #ff6470;outline-offset:2px}@keyframes chat-end-confirm-in{from{opacity:0;transform:translateY(-4px)}to{opacity:1;transform:translateY(0)}}
@media(max-width:420px){.chat-end-confirm{margin:3px 9px 6px;padding:12px}.chat-end-confirm-copy>b{font-size:11px}.chat-end-confirm-actions button{padding:0 10px}}
.chat-welcome-bubble{flex:1;min-width:0;max-width:none}@media(max-width:680px){.chat-system-note{gap:8px}}

@keyframes chat-welcome-glow{0%,100%{transform:scale(1);box-shadow:0 0 10px #e1061324,0 0 14px #0008;border-color:#ffffff32}50%{transform:scale(1.045);box-shadow:0 0 17px #e1061366,0 0 24px #e106132b;border-color:#ff5965a8}}
@media(prefers-reduced-motion:reduce){.chat-welcome-avatar{animation:none}}
/* Keep inline message editing inside the chat pane without a horizontal bar. */
.chat-messages{overflow-x:hidden}
.chat-message{box-sizing:border-box;min-width:0}
.chat-inline-edit{width:100%;max-width:100%;min-width:0}

/* Keep whole-history confirmation inside the selected admin chat. */
.chat-admin-delete-confirm{margin:10px 13px 0;padding:12px 14px;display:flex;align-items:center;justify-content:space-between;gap:14px;border:1px solid #e3454e55;border-radius:12px;background:linear-gradient(110deg,#24151a,#17171c);box-shadow:0 7px 22px #0005,inset 0 1px 0 #ffffff08;animation:admin-chat-confirm-in .18s ease-out}.chat-admin-delete-copy{display:grid;gap:4px}.chat-admin-delete-copy>b{color:#f4f5f7;font-size:12px}.chat-admin-delete-copy>small{color:#a5aab4;font-size:10px;line-height:1.4}.chat-admin-delete-actions{display:flex;flex:0 0 auto;align-items:center;gap:7px}.chat-admin-delete-actions button{min-height:32px;padding:0 11px;border-radius:8px;font:700 10px/1 Arial,Helvetica,sans-serif;cursor:pointer;transition:background .16s,border-color .16s,color .16s,transform .16s}.chat-admin-delete-cancel{border:1px solid #ffffff20;background:#ffffff07;color:#c6cad1}.chat-admin-delete-cancel:hover{background:#ffffff12;color:#fff}.chat-admin-delete-accept{border:1px solid #ef3947;background:linear-gradient(120deg,#db101d,#a70a14);color:#fff;box-shadow:0 4px 12px #e1061325}.chat-admin-delete-accept:hover{transform:translateY(-1px);background:linear-gradient(120deg,#f01625,#bd0a17)}.chat-admin-delete-actions button:disabled{opacity:.6;cursor:wait;transform:none}.chat-admin-delete-actions button:focus-visible{outline:2px solid #ff6470;outline-offset:2px}@keyframes admin-chat-confirm-in{from{opacity:0;transform:translateY(-4px)}to{opacity:1;transform:translateY(0)}}
@media(max-width:680px){.chat-admin-delete-confirm{align-items:flex-start;flex-direction:column;margin:9px 10px 0}.chat-admin-delete-actions{align-self:flex-end}}
.chat-admin-item-status.client-ended{color:#f0b5ba}.chat-admin-tools .small-action[hidden]{display:none}
.chat-admin-messages .chat-system-event{align-self:center;max-width:min(90%,520px);margin:6px 0;padding:8px 13px;border:1px solid #ffffff13;border-radius:999px;background:linear-gradient(110deg,#1b1d23,#17191e);color:#c2c6cf;text-align:center;font-size:10px;line-height:1.45;box-shadow:0 4px 15px #0003}.chat-system-event time{display:block;margin-top:3px;color:#7f8590;font-size:8px}
.chat-system-prompt{align-self:center;width:min(94%,580px);margin:8px 0 6px;padding:15px 17px;display:flex;align-items:center;justify-content:space-between;gap:18px;border:1px solid #e34a5455;border-radius:15px;background:radial-gradient(ellipse at 0 0,#451a203f,transparent 70%),linear-gradient(120deg,#21171b,#17191f 72%);box-shadow:0 8px 24px #0005,inset 0 1px 0 #ffffff09;animation:admin-chat-confirm-in .2s ease-out}.chat-system-prompt-copy{display:grid;gap:5px}.chat-system-prompt-copy b{color:#f4f5f7;font-size:12px}.chat-system-prompt-copy span{color:#aeb3bd;font-size:10px;line-height:1.4}.chat-system-prompt-actions{display:flex;flex:0 0 auto;gap:7px}.chat-system-prompt-actions button{min-height:33px;padding:0 11px;border-radius:9px;font:700 9px/1 Arial,Helvetica,sans-serif;cursor:pointer;transition:transform .16s,background .16s,border-color .16s}.chat-system-prompt-finish{border:1px solid #e33442;background:linear-gradient(120deg,#d91623,#a70a14);color:#fff;box-shadow:0 4px 12px #e1061328}.chat-system-prompt-keep{border:1px solid #ffffff20;background:#ffffff08;color:#d8dbe1}.chat-system-prompt-actions button:hover{transform:translateY(-1px)}.chat-system-prompt-finish:hover{background:linear-gradient(120deg,#f01625,#bd0a17)}.chat-system-prompt-keep:hover{background:#ffffff13;color:#fff}.chat-system-prompt-actions button:disabled{opacity:.6;cursor:wait;transform:none}
@media(max-width:680px){.chat-system-prompt{align-items:flex-start;flex-direction:column;gap:11px;padding:13px}.chat-system-prompt-actions{align-self:flex-end}}
.chat-admin-messages{scroll-behavior:auto}.chat-admin-messages .chat-message,.chat-admin-messages .chat-system-event{animation:none!important;transition:none!important;opacity:1!important}.chat-admin-list .chat-admin-item{animation:none!important;transition:none!important}
.chat-closed-notice{flex:1;min-height:0;margin:auto 16px;padding:23px 19px;display:flex;flex-direction:column;align-items:center;justify-content:center;gap:13px;text-align:center;border:1px solid #ffffff12;border-radius:17px;background:radial-gradient(ellipse at 50% 0,#44171d55,transparent 64%),linear-gradient(150deg,#191b21,#111318);box-shadow:0 14px 35px #0006,inset 0 1px 0 #ffffff09}.chat-closed-notice[hidden]{display:none}.chat-closed-icon{width:40px;height:40px;display:grid;place-items:center;border:1px solid #e34a5455;border-radius:50%;background:linear-gradient(145deg,#33171c,#201418);color:#ff727a;font-size:19px;box-shadow:0 0 20px #e106131c}.chat-closed-copy{display:grid;gap:7px}.chat-closed-copy b{color:#f4f5f7;font-size:14px}.chat-closed-copy p{max-width:280px;margin:0;color:#adb2bc;font-size:11px;line-height:1.55}.chat-closed-copy time{color:#787e89;font-size:9px}.chat-closed-new{min-height:39px;margin-top:3px;padding:0 14px;display:inline-flex;align-items:center;justify-content:center;gap:12px;border:1px solid #e33442;border-radius:10px;background:linear-gradient(120deg,#d91623,#a70a14);color:#fff;font:700 11px/1 Arial,Helvetica,sans-serif;cursor:pointer;box-shadow:0 5px 15px #e1061327;transition:transform .16s,background .16s}.chat-closed-new span{font-size:16px;transition:transform .16s}.chat-closed-new:hover{transform:translateY(-1px);background:linear-gradient(120deg,#f01625,#bd0a17)}.chat-closed-new:hover span{transform:translateX(3px)}.chat-closed-new:focus-visible{outline:2px solid #ff6871;outline-offset:3px}
.chat-closed-notice{flex:0 0 auto;min-height:0;margin:0 12px 8px;padding:12px 14px;display:grid;grid-template-columns:32px minmax(0,1fr) auto;align-items:center;gap:10px;text-align:left;border-radius:13px}.chat-closed-icon{width:30px;height:30px;font-size:15px}.chat-closed-copy{gap:3px}.chat-closed-copy b{font-size:11px}.chat-closed-copy p{font-size:9px}.chat-closed-copy time{font-size:8px}.chat-closed-new{min-height:32px;padding:0 10px;font-size:9px;gap:6px}.chat-typing-indicator{min-height:25px;padding:2px 14px 5px;display:flex;align-items:center;gap:5px;color:#a9adb6;font-size:10px;line-height:1.4}.chat-typing-indicator[hidden]{display:none}.chat-typing-indicator:before{content:"";width:6px;height:6px;border-radius:50%;background:#e44751;box-shadow:0 0 8px #e4475188}.chat-typing-indicator span{color:#e4777e;letter-spacing:1px}.admin-typing-indicator{padding:4px 14px 0 14px;font-size:10px}
.chat-system-event.user-side{align-self:center;max-width:88%;margin:5px 0;padding:7px 12px;border:1px solid #ffffff12;border-radius:999px;background:#171a20;color:#aeb3bd;text-align:center;font-size:10px;line-height:1.45}.chat-system-event.user-side time{display:block;margin-top:3px;color:#7f8590;font-size:8px}
.chat-tools.admin-chat-tools .admin-typing-indicator{min-height:30px;margin-left:5px;padding:0 5px;color:#6fe19a;font-size:10px;white-space:nowrap;animation:client-typing-text-pulse 1.2s ease-in-out infinite}.chat-tools.admin-chat-tools .admin-typing-indicator:before{background:#4cdd86;box-shadow:0 0 9px #4cdd8699;animation:client-typing-pulse 1.05s ease-in-out infinite}.chat-tools.admin-chat-tools .admin-typing-indicator span{color:#6fe19a}.chat-tools.admin-chat-tools .admin-typing-indicator[hidden]{display:none}@keyframes client-typing-pulse{0%,100%{opacity:1;transform:scale(1);box-shadow:0 0 9px #4cdd8699}50%{opacity:.35;transform:scale(.78);box-shadow:0 0 3px #4cdd8644}}@keyframes client-typing-text-pulse{0%,100%{opacity:1}50%{opacity:.62}}

.chat-admin-stats{flex-wrap:wrap;justify-content:flex-end;line-height:1.5}.chat-admin-stat-online{white-space:nowrap}.chat-admin-stat-waiting{white-space:nowrap}
@media(max-width:680px){.chat-admin-stats{align-items:flex-start!important}.chat-admin-stat-online,.chat-admin-stat-waiting{white-space:normal}}

/* V72: larger, clearer CARIAL typography in the customer and admin chat. */
.carial-chat,
.chat-admin-panel {
  font-family: Inter, ui-sans-serif, system-ui, -apple-system, BlinkMacSystemFont, "Segoe UI", Arial, sans-serif;
}

.carial-chat .chat-message {
  font-size: 16px;
  font-weight: 600;
  line-height: 1.58;
  letter-spacing: .005em;
}

.carial-chat .chat-message-meta {
  margin-top: 7px;
  font-size: 11px;
  line-height: 1.4;
}

.carial-chat .chat-system-event,
.carial-chat .chat-system-event.user-side {
  font-size: 13px;
  line-height: 1.55;
}

.carial-chat .chat-system-event time,
.carial-chat .chat-system-event.user-side time {
  font-size: 10px;
}

.carial-chat .chat-room-context {
  font-size: 12px;
  line-height: 1.45;
}

.carial-chat .chat-typing-indicator,
.carial-chat .admin-typing-indicator {
  font-size: 12px;
}

.carial-chat .chat-compose textarea {
  font-size: 15px;
  line-height: 1.5;
}

.chat-admin-panel .chat-admin-item-top b {
  font-size: 14px;
  line-height: 1.4;
}

.chat-admin-panel .chat-admin-item small {
  font-size: 12px;
  line-height: 1.4;
}

.chat-admin-panel .chat-admin-item p {
  font-size: 13px;
  line-height: 1.45;
}

.chat-admin-panel .chat-admin-item-status {
  font-size: 11px;
  line-height: 1.4;
}

.chat-admin-panel .chat-admin-unread {
  min-width: 21px;
  height: 21px;
  font-size: 11px;
}

.chat-admin-panel .chat-admin-empty {
  font-size: 14px;
  line-height: 1.5;
}

.chat-admin-panel .chat-admin-conversation-head b {
  font-size: 16px;
  line-height: 1.4;
}

.chat-admin-panel .chat-admin-conversation-head small,
.chat-admin-panel .chat-presence-pill {
  font-size: 12px;
  line-height: 1.45;
}

.chat-admin-panel .chat-admin-messages .chat-message {
  font-size: 16px;
  font-weight: 600;
  line-height: 1.58;
  letter-spacing: .005em;
}

.chat-admin-panel .chat-admin-messages .chat-message-meta {
  margin-top: 7px;
  font-size: 11px;
  line-height: 1.4;
}

.chat-admin-panel .chat-admin-messages .chat-system-event {
  font-size: 13px;
  line-height: 1.55;
}

.chat-admin-panel .chat-admin-messages .chat-system-event time {
  font-size: 10px;
}

.chat-admin-panel .chat-admin-compose textarea {
  font-size: 15px;
  line-height: 1.5;
}

.chat-admin-panel .chat-admin-compose .button {
  font-size: 12px;
}

.chat-admin-panel .admin-typing-indicator {
  font-size: 12px;
}

.chat-admin-panel .chat-admin-feedback {
  font-size: 12px;
  line-height: 1.5;
}

@media (max-width: 680px) {
  .carial-chat .chat-message,
  .chat-admin-panel .chat-admin-messages .chat-message {
    font-size: 16px;
  }

  .carial-chat .chat-compose textarea,
  .chat-admin-panel .chat-admin-compose textarea {
    font-size: 16px;
  }

  .chat-admin-panel .chat-admin-item-top b {
    font-size: 14px;
  }
}

/* V83: keep the mobile chat launcher, preview, and conversation fully inside the iPhone viewport. */
@media (max-width:680px){
  #carialChat.carial-chat{position:fixed!important;left:auto!important;right:12px!important;bottom:calc(12px + env(safe-area-inset-bottom,0px))!important;z-index:1200!important;width:144px!important;height:44px!important;margin:0!important;transform:none!important}
  #carialChat .chat-reopen{position:absolute!important;left:auto!important;right:0!important;bottom:0!important;box-sizing:border-box;width:min(144px,calc(100vw - 24px))!important;max-width:calc(100vw - 24px)!important;height:44px!important}
  #carialChat .carial-chat-preview{position:absolute!important;left:auto!important;right:0!important;bottom:calc(100% + 10px)!important;width:min(300px,calc(100vw - 24px))!important;max-height:calc(100vh - 96px);max-height:calc(100dvh - 96px);overflow-y:auto}
  #carialChat .carial-chat-panel{position:absolute!important;left:auto!important;right:0!important;bottom:calc(100% + 10px)!important;width:min(380px,calc(100vw - 24px))!important;height:min(610px,calc(100vh - 96px))!important;height:min(610px,calc(100dvh - 96px))!important;min-height:min(420px,calc(100vh - 96px))!important;min-height:min(420px,calc(100dvh - 96px))!important;max-height:calc(100vh - 96px);max-height:calc(100dvh - 96px);border-radius:18px}
}